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The High Standards of a Preferred Vendor for Insurance Companies

6/11/2020 (Permalink)

Business Communication Connection People Concept Ask your insurance agent to call SERVPRO

As an insurance agent, you have likely worked with companies that make it difficult for you to do your job in the best manner possible. When you work with SERVPRO you can feel confident that together you will be working toward a common goal: to provide the best services possible for your clients while ethically keeping costs down. A professional emergency response franchise in La Habra, CA, knows that it is smart business to keep an eye on expenses. This can be done in many ways without compromising the quality of the cleanup and restoration. One of these methods is the focus on high standards.

Cleanup According to IICRC Standards

The Institute of Inspection Cleaning and Restoration Certification is a respected body in the restoration industry. An insurance agent understands that work done according to these guidelines is beneficial to your clients. Quality work by certified technicians produces the following advantages:

  • Fast response time
  • Lower damage
  • Safe cleaning agents
  • Work is done right the first time
  • Fewer complaints

Professional technicians are trained to IICRC standards in fire and water cleanup and restoration. They also take part in continuing education classes that teach new and improved techniques as the industry adapts to emerging technologies. The classes are also available to insurance professionals who wish to learn more about the process.

Restoration Adhering to Best Practices
The SERVPRO name is a preferred choice for many insurance companies throughout the U.S. and Canada. Its vendor program uses only qualified vendors to do work for your clients, ensuring top quality throughout the process. As an insurance agent, working with professionals in the cleaning and restoration industry gives you a competitive advantage. It allows you to focus on the important aspects of your job such as interpreting your policies and settling the claim. A well-established claims inventory system allows you clear and compete information on the restoration costs and damages. This information is available to you in hard copy and electronic formats.

What To Know About Items Restoration After Water Damage

6/1/2020 (Permalink)

Water loss in tile floor Water loss in La Habra, CA

What To Know About Item Restoration

If you’ve experienced damage from water in the home, then you may want to contact a local La Habra, CA, water damage restoration service. These professionals can not only help clean up the damage and make repairs to your home but help clean and restore damaged personal items as well. Here’s what you may want to know about item restoration.

1. Many Items Can Be Restored

Whether the flooding has occurred from a broken pipe or storm damage many items in your home can be affected. Fortunately, most of these can be restored. This includes electronic items and paper materials, such as artwork or books, as your local restoration service may have professionals trained in this type of restoration.

2. Items Will Need To Be Sorted

After excess water in the home has caused damage to your personal items, they should be categorized by damage severity and material type as this can affect the method used for restoration. Paper-based goods and electronics should be set aside for a professional to go over, and cloth items should be separated from hard surface items such as those composed of metal or wood. The professionals restoring the space can help with this process.

3. Different Cleaning Methods Can Be Used

Different methods are used for different items. Dry cleaning solutions are used for items that cannot be submerged in liquid, while many cloth items can be washed with a special soap. Large items may be wiped down with special cleaners while books and other paper goods may go through a freeze-drying process.

Too much water in the home can cause damage to personal items as well as the building. Fortunately, many of these items can be restored with professional help. Items should be sorted according to the material type and damage severity so that the appropriate cleaning method can be used. If you Have any questions the restoration professionals working on the home can help.

Making a Fire Escape Plan

6/1/2020 (Permalink)

Fire escape plan of a home Even if you have a fire escape plan, fire is scary

Being a homeowner in Fullerton, CA, means planning ahead for the unexpected. Although one hopes a fire won’t happen, create a fire escape plan is imperative for the safety of everyone in the home. Knowing what to do in an emergency increases the chances of getting out before the fire spreads.

Planning Tips

An emergency escape plan needs to be developed that is customized for your family, as well as should include the entire family as it is created. Below are a few tips to help you and your loved ones create a plan of action.

Do a thorough walk-through of your home, noting all possible escape routes. Verify that any potential exit, such as a window, is operable.
If your home has a second floor, ensure each room as an escape ladder.
Create a house plan that visibly shows two exits out of a room, such as windows and doors, as well as where fire alarms are located.
Determine a safe place to meet outside and away from the home.
Verify your house number is clearly visible from the street.
If there are pets, small children, or a person with mobility issues, designate a person, as well as a backup person, to assist them during an emergency.
Ensure the plan is communicated to any visitors staying in your home.
Practice the plan with a drill at least twice a year.

During an Emergency
When a fire happens, unless it is minimal and easily contained, getting out and calling for help is the top priority. The best route out is the one with less smoke and heat. Try and remember to close doors as you exit a room to help contain the spread of the fire. Don’t worry about belongings. Getting out and help as quickly as possible is more important. A smoke and fire damage restoration professional can help you deal with the aftermath.
Even if you have a fire escape plan, fire is scary. Having one in place can boost the confidence of everyone in the home to safely take action.

Steps To Clean Smoke and Soot after a Fire

5/21/2020 (Permalink)

A fire can be a disastrous experience to endure, and the destruction can be devastating. Extinguishing the blaze is only the first step toward recovery, and you will need to move quickly to begin the cleanup process to avoid incurring even more losses. If your home in La Habra, CA, has been damaged by fire, follow these steps to sanitize your residence and minimize smoke damage.

Make a Plan

You will need to decide whether to tackle the cleanup process on your own or call in the professionals. Consider a few factors to help you make the right choice.

  • Size of the fire
  • Type of fire
  • Exposure Time

If you’re dealing with a large fire that means that damage from soot and smoke can be intensive. The types of materials that were burned can also play a role in the level of difficulty in restoring your home. The length of time your belongings have been exposed to smoke is also important, and the more time passes, the more complex the cleanup can be.

Ventilate the Home

Open all the windows and doors as soon as possible after smoke damage and use fans to increase the airflow. You may even need to remove window screens to maximize the amount of fresh air inside.

Clean and Deodorize

All fabrics and upholstery may need to be washed or dry cleaned to remove lingering odors. All solid surfaces can be to be sanitized, and your HVAC will likely need attention, as well. This can be a long and tedious endeavor, but it’s essential to clean everything thoroughly to reduce smoke and soot damage.

Repaint the Walls

It may be necessary to apply new paint to the walls of your home to ensure proper smoke cleaning. Be sure to wash the walls first, and let them dry completely.

If you don’t feel prepared for the task of cleaning and sanitizing, or your problems are persisting, contact a fire restoration service to help you avoid soot and smoke damage and return your home back to normal.

4 Ways a Commercial Irrigation System Can Cause Water Damage

5/13/2020 (Permalink)

Automatic sprinklers watering grass Keeping an eye out for damage to your irrigation system will prevent any water problems

Things To Watch Out For With a Sprinkler System

Whenever your company faces water damage, the first line of defense is a reputable water mitigation company in La Habra, CA. The certified technicians on staff are trained to handle a variety of situations that call for fast action. A number of sources of water can impact your company and cause everything from extra expenses to business interruption. A commercial irrigation system adds value to a company and promotes a successful image, but if not maintained to high standards it can result in pooling water and localized flooding. Here are some things to watch out for with a sprinkler system.

1. Broken Sprinkler Heads. This is one of the most common irrigation problems and one of the easiest to fix. A faulty sprinkler head can keep spraying water when it shouldn't and it can also create a small pool of water near the head. The head should be replaced by a new one.
2. Faulty Supply Lines. A company's irrigation system is typically divided into zones of coverage. One common problem occurs when corroded wires or a poor electrical connection causes a zone to remain on much longer than it should. This results in standing water that can put pressure on the foundation of your building.
3. Cracked Pipes. Large tree roots and excessive traffic are the banes of outdoor pipes everywhere, and a sprinkling system is no exception. The result can be cracked or ruptured pipes that leak massive amounts of water underground, eventually seeping toward your building.
4. Frozen Pipes. If there is a threat of freezing in your area, the pipes just a few inches below ground may need to be blown out with air pressure. This takes moisture away, preventing freezing and damaged pipes.
Keeping an eye out for damage to your irrigation system will prevent many water problems. An effective response to water damage is the best way to avoid large expenses and a business shutdown.

Is It Worth Your While To Invest in a Mold Inspection Before Buying a Building?

5/13/2020 (Permalink)

a pest control contractor or exterminator with a blonde female customer at a mold destroyed wall and explain her the problem Mold inspections can be costly

Is It Worth Your While To Invest in a Mold Inspection Before Buying a Building?

Before you invest in a commercial building, you will need to do your due diligence, part of which entails investing in a thorough inspection. Building inspections report on the condition of the building’s exterior, interior, plumbing, HVAC, and electrical units. However, they typically do not reveal a mold problem unless it’s visible mold. Bearing that in mind, you may wonder if you should invest in a mold inspection. In most instances, the answer is yes, for three main reasons:

  • Some building owners fail to disclose mold issues.
  • Mold is expensive.
  • Mold growth could be a sign of undisclosed water damage.

Mold inspections can be costly. However, the cost of not requesting one could be much higher.

Building Owners Fail To Disclose
If a disclosure statement omits any information regarding mold, it could be for one of two reasons. The first is that the building owner knows about the mold but intentionally tries to hide it from you. The second is that the building owner simply does not know that mold exists. The latter scenario is entirely plausible. Either way, a mold inspection can give you peace of mind that the building you’re about to buy is mold-free.

Mold Is Costly
An unmitigated mold problem can quickly become expensive. Mold feeds off of building materials and, if left unchecked, can cause significant structural damage. Mold remediation in Fullerton, CA, is expensive in and of itself. Add to that the cost of repairs and you’re looking at a hefty bill just to get your building to a structurally sound state.

Mold Is Indicative of Other Issues
Building inspectors typically only look for visible signs of damage. This means that if the building has leaky or broken pipes or a poorly patched roof, you may not realize it until you turn on the water or during the next rain, at which point it’s too late for you. A mold inspection can tip you off to other problems that you want the seller to fix before you buy.
If you do detect a mold problem, you will need to hire a mold remediation professional. A professional can help you eradicate the issue and restore your building in the most cost-effective way possible.

How To Address Sewage Backup in Your Bathtub

5/1/2020 (Permalink)

Technicians putting inside a van a dehumidifier Sewage backup is a job for the experts at SERVPRO!

Steps You Can Take to Address the Issue

Flooding doesn’t just affect your basement or garage. A major storm can lead to sewer backup, causing excess black water to overflow from your bathtub. While the problem can seem overwhelming, you shouldn’t panic. There are some simple steps you can take to address the issue.

1. Keep Everyone Out
After a bathtub backup, any part of the room that touches the sewage could be contaminated with bacteria. Any electrical wiring in the bathroom could also be dangerous if it comes into contact with the water.
For safety reasons, no one should enter the bathroom without protective gear. You may have to take extra steps to keep pets and children out of the area.
2. Do Damage Control
To prevent the sewer backup from getting worse, you should turn off any running water right away. Make sure no one in your family flushes a toilet until the issue is resolved.
You may also want to remove wet items from the bathroom and place them outdoors so it is easier to inspect the damage inside. Dry items, meanwhile, should be put into an uncontaminated area until the cleanup is complete.
Finally, open any windows, curtains or doors within the bathroom. This will speed up the drying process and slow mold growth.
3. Begin Cleanup
If you decide to clean up the sewage yourself, be sure to wear protective equipment such as goggles and gloves. Wash your hands frequently, and do not let any open sores or cuts come in contact with the sewage.
Unless the sewage spill is minor, you should let water damage repair specialists handle the restoration. Contact the pros as soon as possible to prevent the spread of bacteria in the bathroom.
A major sewer backup should only be handled by professionals. If your bathtub overflows, make sure that you have performed proper damage control. You can then contact restoration professionals in Fullerton, CA, to safely clean up the mess.

5 Tips for Limiting Commercial Fire Damage

4/21/2020 (Permalink)

Contingency Plan A contingency plan can make it possible to limit damage of a commercial building in La Habra, CA

Five Tips For Developing A Contingency Plan For A Building

A fire at a commercial building can cause property damage and endanger the safety of occupants. Here are five tips for developing a contingency plan for a building in La Habra, CA.

1. Make an Emergency Action Plan
An emergency action plan should include protocols for reporting fires and evacuation procedures. Standards set by the Occupational Safety and Health Administration require a written Emergency Action Plan for organizations with more than 10 employees. These measures must at least be communicated verbally in smaller workplaces.

2. Establish Prevention and Response Procedures
Every business should have measures in place to prevent fires in accordance with the fire hazard level of the operation and structure. In addition to reducing risks and providing access to fire suppression equipment, regularly scheduled drills based on an evacuation plan can also save lives.

3. Assign Emergency Responsibilities
A contingency plan can assign emergency duties to the occupants of a structure. Each individual should be aware of any critical operations that he or she is expected to perform prior to evacuation, as well as any rescue or medical responsibilities.

4. Back-Up Records Off-Site
It is easier to resume operation after a fire if originals or copies of essential records are stored off-site. Business owners can decide whether maintaining digital records in cloud storage or a remote location or if keeping physical copies elsewhere is the most reliable method.

5. Review the Property Insurance Policy
The owner of a business or building should be familiar with the terms and limits of coverage for fire damage restoration under a commercial property insurance policy. Coverage for secondary smoke damage or water damage may also be necessary.
Any planning a business or property owner does ahead of time will allow for a timelier response when disaster strikes. A contingency plan can make it possible to limit damage and promote the safety of all occupants of a commercial building in La Habra, CA.

The Benefits of a Commercial Flood Policy

4/11/2020 (Permalink)

Flood insurance form on a table with a book. A business owner in Fullerton, CA should consider having flood insurance

The Benefits of a Commercial Flood Policy

A flood can happen just about anywhere and with surprising swiftness. Your business in Fullerton, CA, no doubt has a commercial insurance policy, but that does not cover you in case a flood washes over your building. Your regular policy typically covers damages from rainstorms, hurricanes, tornadoes, hail and other weather events that come down from the sky. A flood comes from the ground. It is most simply defined as an excess of water over normally dry land. The National Flood Insurance Program further defines a flood as a temporary situation covering two or more acres of land or affecting two or more properties.

Flood Insurance

To increase protection and reduce vulnerability, a business owner should consider having a flood policy as well as commercial insurance. The benefits of having flood insurance include the following:

  • It provides coverage of $500,000 for damage to a building and $500,000 for damages to the building's contents
  • It provides peace of mind for owners
  • It could help a business recover from a flood

The flood policy is single peril, meaning it only provides coverage for a flood event. It pays for direct damage up to the extent of the policy. In some cases, a business owner may be required to have flood coverage, specifically if the building is located in a flood plain and is financed by a federally insured lender. The NFIP is managed by FEMA.

Flood Response

When a flood strikes a business, a fast response by a local storm remediation team is critical to recovery, safety and reducing overall expenses. Because floodwaters have the potential to be contaminated by chemicals and pathogens, the cleanup is best left to technicians with the appropriate PPE. An experienced franchise can help your business coordinate commercial insurance claims by providing an itemized list of expenses for cleanup. This could help speed up recovery and put your company back in business again.

What Causes Mold To Grow in Your House?

3/26/2020 (Permalink)

Repairing a sink Wise homeowners regularly inspect their plumbing systems

Anyone who has ever spotted mold at home probably feels some stress and anxiety. Aside from wondering how to get rid of this problem, people want to know how the mold appeared. If you take the proper steps, you can reduce your risk of finding black mold and other types of this fungus. Understanding how and why mold grows where it does will help you avoid this challenge in the future.

A Brief Overview of Mold

Mold is present everywhere. Tiny spores are floating in the air all around, but they won't grow unless conditions are ideal. Spores can get into your home and spread when the following is present:

  • Moisture problems
  • Water damage
  • Poor ventilation


A flood brings its own problems into your La Habra, CA, home. Water can ruin building materials such as drywall and wood, not to mention flooring, furniture, electronics, and documents. It may also require mold cleanup. This fungus thrives when there is water. If you don't clean up after a flood quickly, mold can grow and spread in a hurry.

Plumbing Problems

Wise homeowners regularly inspect their plumbing systems. Once a year, you should have a professional look over the pipes and appliances in your home to make sure there are no leaks. Broken pipes can slowly spill water onto floors, inside walls, and in the ceiling. This can occur for weeks, months or even years before you notice anything. Black mold can grow rapidly in some of these hidden areas.

Supply Line Concerns

If your main water line breaks, you could face extensive cleanup and repair issues, including mold damage. If this happens, make sure you contact a professional mold remediation company. Even if you don't detect mold, a technician can search all areas of your home for any growth.
Whether it's black mold or another type, you never want to see this fungus in your home. Be aware of these common culprits so you can do your part to eliminate mold and stop it from invading your house.